15 testimonials found.

"Having rented in London for a decade, it was refreshing to finally find a Letting Agent like Grapevine. Renting in London can be stressful, but having the ability to talk to Agents directly was a huge plus for us. From move-in to our last day, they have been quick to respond to our requests. Our boiler broke a couple of times during our 2 years in our flat and, each time, Grapevine sorted the problem quickly, even being available out of hours to help us. Their agents are friendly and knowledgeable. We really didn't feel like they were trying to get as much money as possible from us, which has been the case with larger companies. They've been flexible where they could be with things like contract renewals and move out dates too. Other letting agents could learn a lot from these guys. Highly recommend!"


Tenant May 2018

“Steve and Kaz were very helpful since the beginning of moving in into our rental. Since it was our move into the country as well we may have had many more questions then usual, yet, they have been always happy to help and give some advices. Whenever there is a problem in the apartment, they are very quick to action our request and fix what is necessary without delays. It was and still is a pleasure”


Tenant February 2018

“Overall myself and my sister have been very happy with the services of Grapevine Letting’s. Kaz was very informative about the property when she showed us around and we were able to reach a great agreement on the terms of our tenancy with the help of Stephen. Any maintenance issues have been dealt with quickly and communication has always been good. We love our new home, so keep up the good work!”


Tenant January 2018

"I have worked with Jackie Gregg for 10 years as a landlord and would thoroughly recommend her as a lettings agent and manager. Jackie goes the extra mile for both her landlords and tenants, offering a genuine friendliness, care and concern to ensure everyone gets the best possible service and relationship. She also sources excellent maintenance professionals at good prices. If you want high professionalism, a top quality and fast responding service with a personal, sensitive touch (and at great value), go to Grapevine Lettings..."


Landlord Wandsworth Road SW8

Jackie and her team do the right thing, they:
Listened to me
Informed me clearly and accurately
Did what they said they would when they said they would
Produced a clear and attractive listing on their website
Recommended reliable professionals for repairs and redecoration
Found me a tenant that matched the property perfectly
Followed through to ensure the process was smooth and friendly.

I will certainly use Grapevine again. Thanks to all the team"


Landlord Priory Grove, Stockwell SW9

"I just wanted to thank you for all that you and your team did to refurbish and let my property so quickly. As in the past you were completely unflappable, very hard working and lovely to everyone! Thanks for letting my property with no gap between tenants.I would recommend Grapevine Letting to anyone who wants great service."


Landlord Clapham Common Southside

"We couldn't be happier with having Grapevine letting and managing our property. We live overseas so it was essential for us to engage a company we trust.

Jackie and the team are professional, efficient, very knowledgable about the local area and always go over and above what is expected.

Communication is fantastic and they truly care about keeping their landlords and tenants happy. They always provide the right advice, in a timely manner, even if it sometimes means over hours work for them. Thank you for making it all so easy and straightforward Jackie & co. We wouldn't let through anyone else!"

Nicky and Eirik

Landlords Brading Road

"Chris and I just wanted to say a big thank you for all the effort you went to in matching our requirements and finding responsible tenants for the flat, it was much appreciated and I know only too well how much effort is involved in making it happen. "

Sally and Chris

Landlord Quennell House, Weir Road

"The team at Grapevine were very professional. I approached them to let my property, as I had been recommended to deal with Jackie Gregg, knowing she had had many years of experience as a letting agent. The service I received was excellent, monthly updates on my property's status (whether needed or not), monthly financials, and good sound advice. My property was let very quickly, I think two days on the market. Grapevine found me dependable, reliable, well vetted tenants who importantly paid on time every month and looked after my home during their tenancy.

Jackie and the team were always contactable and went that extra mile with regards to repairs or questions about property maintenance. Overall my expectations were surpassed on many occasions. I much prefer using owner managed businesses and if I need to rent my place again, I'd definitely use Grapevine in future."


Landlord Consort Road, Nunhead

"I was a bit daunted about everything that needed doing to get my house ready to rent, especially as I live out of town. It could have been a nightmare but Grapevine made it straightforward, even coming to the rescue when a decorator let me down. They put me in touch with all the trades and services I needed and before I knew it we were done - with a tenant already in the wings. Great service!"


Landlord Barcombe Avenue Streatham SW2

“Letting with grapevine has been quick, professional and hassle free. They arranged everything from finding suitable tenants, arranging relevant contractors and setting up the contracts. All I have to do is read their regular updates. Would highly recommend them"


Landlord Thursley Gardens, Wimbledon SW19

"I have a small portfolio of flats in SW London and live outside the capital. When I was looking for a local agent I met Jackie and she was really helpful, informative and clearly knows the local market.

She introduced me to some great tenants and we have built strong relationships. She is always positive in suggesting ways to help tenants and me to get the most out of the accommodation and to do deals that help all sides. I have no hesitation in recommending her to you..."


Landlord Hemberton Road, Clapham, SW9 /Morris House, Clapham SW4