NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1 JUNE 2019



Holding Deposit (per tenancy) — One week’s rent.

This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) — Five weeks’ rent.

This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year) — Six weeks’ rent.

This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request) — £50 (inc. VAT) per agreed variation.

To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request) — £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.

To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early and subject to the Landlord’s agreement, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.





For existing tenancies (those signed before 1 June 2019) there is a transitionary 12-month period ending 31 May 2020. During this time, Grapevine Letting can continue to charge fees written into existing tenancy agreements. NB: Under the rules if an existing tenancy drops onto a Statutory Periodic or Contractual Periodic this is classed as an extension of the existing tenancy agreement. If an existing tenancy is renewed this is classed as a new tenancy agreement and under the Tenancy Fees Act 2019, Grapevine Letting will not be able to charge fees. Please refer to your Tenancy Agreement or call us and we will be happy to discuss further.



Other Information

Inventory Company

We use an independent professional inventory company to ensure an impartial inventory report, check in and checkout is carried out.

The check in clerk will meet the tenant(s) at a convenient arranged time between the hours of 9am-4pm. Please allow an hour to go over the property with the inventory clerk.





Utility Bills and Council Tax

It is up to the tenant to register for all utilities bills including:
• council tax
• water rates
• gas and electric.

A standing order from ONE bank account must also be set up in plenty of time for the next rent due date





Maintenance Process

The tenant will be provided with contact details of whom to contact with regards to any maintenance queries.

Tenants, if you need help with maintenace please Report Maintenace on the Need Further Assistance? section of this page.





Redress Scheme & Client Money Protection

Redress Scheme:

Grapevine Residential Letting Agency Limited is a member of The Property Ombudsman https://www.tpos.co.uk/

Client Money Protection:

Grapevine Residential Letting Agency Limited is covered by the NFOPP Client Money Protection Scheme http://www.propertymark.co.uk/working-in-the-industry/member-requirements



It is an exciting time moving into a property and Grapevine will help you move into a property with a smooth transition. If you have any general questions please contact us on contact_us@grapevineletting.com and we will be happy to help.



Need Further Assistance?